Tag Archives: Zappos

Zappos Headquarters a 2015 Design Is..Award Market Winner

Shaw Contract Group conducted interviews with all firms representing Market-Award winning projects from the 2015 Design Is…Award program. As part of this process, we share a portion of the response on our blog for readers to learn more about the winning projects.  These are their stories.

Here, Annie Wilson addresses the design process for the headquarters Zappos in Las Vegas, NV.

Describe this project in one word.  Enabling.


How does this project demonstrate how design can impact users in a space?  In a company where culture is king and collision is favored over convenience, the design responds to these needs and the Ten Core Values of Zappos. Ultimately, KMD’s major infrastructure improvements and complete redesign of the City Hall interiors increased the design occupancy of the building from 600 to 2,000.

Design is a process. Explain your journey.  The design team took great care in understanding employee needs, personalities, and core values to properly craft a solution befitting Zappos.  Floors were intentionally designed to provide mixtures of teaming and individual workspace – promoting dynamic interactions. Collaborative spaces including conference rooms, phone rooms and casual meeting areas are centralized internally per floor and features .  The open floor plan promotes collaboration and natural light throughout. Open office areas offer flexibility, and the carpet design enhances the central collaboration elements by focusing the majority of patterns and color at interaction areas while leaving open workspace more textural and neutral. Definition around collaborative spaces is created through bright colors for doors and cores and strong carpet colors.


What are the most important lessons you’ve learned through this project that you’d want to share with the designers of tomorrow? The design team learned that candid input and feedback from the end-user is essential in creating a space that promotes longevity within the workplace.

Posted in Design, Design Award, General, Workplace Design | Tagged , , , , | Leave a comment